Update - Monzo MONZO_MONZGB2L certificates have been changed. Reconnect accounts to regain access. This affects accounts connected before 13:50 UTC today, December 8th
Dec 08, 2022 - 17:42 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2022 - 11:58 EET
Scheduled - Dear customer,
Following the notification of changes to our Terms and Conditions, and the move towards using GoCardless AISP license, please be informed that in the coming days we will be changing our certificates for the following bank institutions available in the United Kingdom of Great Britain. We will aim to complete the change as soon as is possible, however cannot guarantee a specific deadline, due to the fact that we require the respective bank institutions approval before changes come into force. After the change in each bank institution, please note that any previously connected accounts will lose access, and if further access is needed, you will need to probe your end users to grant consent and connect these accounts once more.
The following institutions will be _potentially_ affected:
Monzo MONZO_MONZGB2L
Barclays Personal BARCLAYS_BUKBGB22
Santander SANTANDER_GB_ABBYGB2L
Nationwide NATIONWIDE_NAIAGB21
Natwest NATWEST_NWBKGB2L
Lloyds (Personal) LLOYDS_LOYDGB2L
HSBC Personal HSBC_HBUKGB4B
TSB Bank TSB_GB_TSBSGB2A
Halifax Personal HALIFAX_HLFXGB22
Royal Bank of Scotland (RBS) RBS_GB_RBSSGBKC
First Direct FIRST_DIRECT_MIDLGB22
Virgin Money VIRGIN_NRNBGB22
Starling Bank STARLING_SRLGGB3L
Royal Bank of Scotland Business (RBS) RBS_GB_RBSSGBKC
Lloyds (Business) LLOYDS_BUSINESS_LOYDGB2L
Bank of Ireland UK BANK_OF_IRELAND_B365_BOFIGB2B
Bank of Ireland Business UK BANK_OF_IRELAND_BUSINESS_ONLINE_BOFIGB2B
Coutts & Company COUTTS_COUTGB22XXX
HSBC UK Business HSBC_BUSINESS_HBUKGB4B
Danske Bank DANSKEBANK_DABAGB2B
Danske Bank Business UK DANSKEBANK_BUSINESS_DABAGB2B
Ulster Bank (UK) ULSTER_ULSBGB2B
Natwest Bankline NATWEST_NWBKGB2L
Bank of Scotland (Personal) BANK_OF_SCOTLAND_BOFSGBS1
Bank of Scotland (Business) BANK_OF_SCOTLAND_BUSINESS_BOFSGBS1
Barclays Business BARCLAYS_BUSINESS_BUKBGB22
Barclays Corporate BARCLAYS_CORPORATE_BUKBGB22

One of the effects, once completed, will be that your users will see GoCardless instead of Nordigen as the requester of data on the bank's authorization page.

Please reach out to our support team via the following form, should you have any questions, concerns or issues that require our assistance: https://nordigen.zendesk.com/hc/en-gb

This maintenance record will will be updated regularly with the list of affected banks and their statuses and will serve as the main point of communication regarding this maintenance. Feel free to subscribe for updates.

Open Banking Platform API and UI Operational
90 days ago
99.78 % uptime
Today
Account Information API ? Operational
90 days ago
99.78 % uptime
Today
Open Banking Portal (UI) ? Operational
90 days ago
99.78 % uptime
Today
Lending Categorisation & Insights API and UIs Operational
90 days ago
99.99 % uptime
Today
Catgorisation & Insights API ? Operational
90 days ago
99.98 % uptime
Today
Dashboard (UI) ? Operational
90 days ago
100.0 % uptime
Today
Nordigen Report (UI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2022

No incidents reported today.

Dec 8, 2022

Unresolved incident: Migration to GoCardless licences for UK banks (list in message, subsribe for updates).

Dec 7, 2022

No incidents reported.

Dec 6, 2022
Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.