Update - Today we have concluded the migration form Nordigen to GoCardless certificates for our PSD2 connectivity, switching over 66 banks.

All available banks are now on GoCardless certificates.

Unfortunately, 80 out of 2400 banks in our coverage could not be switched and have therefore been disabled until such change can take place. We will post updates here when they are reenabled.

You can see the full list of recently switched, as well as disabled banks in this document
https://docs.google.com/spreadsheets/d/1PNFRwrDFpYFxEDivWkJKfbcLdpEykxSkzmS_KCfKWuE

For migrated banks, this means that accounts connected before the change will stop working. Reconnect via the usual process to regain access.

May 10, 2023 - 19:41 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2023 - 15:46 EEST
Scheduled - As of 28th April we have migrated 2300 out of 2450 banks to GoCarless certificates.
The remaining banks still pending the migration are listed in this document:
https://docs.google.com/spreadsheets/d/1PNFRwrDFpYFxEDivWkJKfbcLdpEykxSkzmS_KCfKWuE/
Reconnect via the usual process to regain access to the accounts after the change time.

Open Banking Platform API and UI Operational
90 days ago
99.99 % uptime
Today
Account Information API ? Operational
90 days ago
99.99 % uptime
Today
Open Banking Portal (UI) ? Operational
90 days ago
100.0 % uptime
Today
Premium - transaction enrichment and categorisation via AIS API ? Operational
90 days ago
100.0 % uptime
Today
Lending Categorisation & Insights API and UIs Operational
90 days ago
100.0 % uptime
Today
Catgorisation & Insights API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard (UI) ? Operational
90 days ago
100.0 % uptime
Today
Nordigen Report (UI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023
Completed - The migration of our portal and website has concluded, its url is now https://bankaccountdata.gocardless.com/, and our website is now https://gocardless.com/bank-account-data/
Documentation can be found at: https://developer.gocardless.com/bank-account-data/quick-start-guide

The stability of the API is fully restored. No changes from your side are necessary.
We apologise for yesterday’s disruption.

Determined to provide a better service,
GoCardless Bank Account Data team

Jun 6, 13:43 EEST
Verifying - The disruption has been identified and fixed.
AIS API now works at normal capacity.

We are monitoring its performance.

Jun 5, 17:31 EEST
Update - Starting around 13:30 UTC today we are experiencing degraded performance on the AIS API.
Calls might time out or receive HTTP 502 response.

We are working on a solution and will update you when we deploy it.

Jun 5, 16:53 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 14:00 EEST
Scheduled - This afternoon (05 Jun 2023) our OB (ob.nordigen.com) will be undergoing changes and might be offline for a short while.
Additionally, the following will change: our website, our brand, our pricing, our terms and conditions. Expect several mails about such.

- API remains unaffected, including all your credentials.
- Support works as before.
- This statuspage is unchanged.

Regards,
Team Nordigen, a GoCardless company

Jun 5, 07:58 EEST
Jun 5, 2023
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.